Returns and Warranty

RETURNS

Skimdevil will provide a full refund of the original purchase price if the product is not satisfactory and is returned within 30 days of the date of delivery.  This product should be returned directly to Skimdevil, this product must be properly packed, in its original carton for shipping. You will be charged a $30 shipping fee.

 

LIMITED WARRANTY

The warranty obligations of Skimdevil LLC (“Skimdevil”) for this product are limited to the terms set below: 

 

WHAT IS COVERED

Skimdevil warrants Skimdevil products to be free from manufacturing defects in materials and workmanship in this product under normal use and conditions for a period of one (1) year from the date of delivery. 

 

WHO IS COVERED

Only the original purchaser of this product is covered under this limited warranty.  This limited warranty is not transferable to subsequent purchasers or owners of this product.  The original purchaser must register this warranty within 30 days of delivery by registering online.

 

WHAT IS NOT COVERED

The limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, fires, floods, storms, earthquakes, lightning, pets or animals, insects, negligence or other acts of nature.  This limited warranty does not cover any repairs attempted by anyone unauthorized by Skimdevil to make such repairs.  Improper or incorrectly performed repairs voids this warranty.  Product discoloration, or any other cosmetic or superficial damage or deterioration, regardless of its cause, is not covered by this warranty.  This warranty does not cover failures, defects, malfunctions or complaints resulting from any of the following: 

 

  1. Failure to operate and maintain the product in accordance with Skimdevil’s operation and/or maintenance manual.
  2. Use of non-factory authorized parts or accessories in conjunction with this product.
  3. Keeping your unit in a pool which is not adequate for swimming. Not maintaining the proper pool and/or chemical balance.  Corrosion, erosion, scaling and other conditions caused by water hardness, chemical imbalance or lack of product maintenance.  Keeping your unit in water during hail, sleet, snow, tropical storms or any other conditions where one can expect damage. 
  4. Freezing, corrosion, cracking, overheating, warping, moisture intrusion or any other condition caused by or related to weather, climate, improper winterization, and improper equipment placement.
  5. Rough treatment as to break any components (solar panels, paddlewheels, plastic housing, digital screen).
  6. Submerged underwater for any length of time, getting water inside of the unit.
  7. Stored in excessively cold or hot environments (below 32F or above 100F).

 

WHAT SKIMDEVILL WILL DO

Skimdevil will, at its sole option, provide one of the following remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty: 

  1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Skimdevil will also pay the shipping costs necessary to return this product once the repair is complete if shipped from the continental US.
  2. Replace this product with a direct replacement or with a similar product deemed by Skimdevil to perform substantially the same function as the original product.
  3. Issue a refund of the original purchase price.

 

HOW TO OBTAIN WARRANTY SUPPORT

Please direct all warranty claims and any product related questions directly to Skimdevil or an authorized Skimdevil partner.  For service and to schedule warranty repair, please go to www.skimdevil.com, email support@skimdevil.com or call 941.681.6575. 

 

If it is decided that this product should be returned directly to Skimdevil, this product should be properly packed, preferably in the original carton, for shipping. 

 

LIMITATION OF LIABILITY

This is the only warranty given by Skimdevil.  No Skimdevil dealer, agent, representative or employee is authorized to make any modification, extension, or addition to this warranty.  IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE EXPRESS WARRANTIES ABOVE.  Some states and/or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  Under no circumstances shall manufacturer or distributors be liable for any claims for any and all consequential or incidental damages in connection with this product. 

 

(Amended 7/18 - Warranty and returns are now from "date of delivery" instead of "date of purchase")